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Technical Support

Black River PC provides free routine technical support for all of our products and services. We can also provide support for many other products, services, and computing tasks, such as Microsoft Office, email, internet use, even your 'smart' television.

Please contact us if you need assistance.

Technical Support

Backup, Backup, Backup

Please remember to back up your important data on a regular basis. If you experience some issues with the computer or with Windows, make another, separate, backup.


The '3-2-1' backup rule is the often-recommended minimum level of backups you should maintain. That is: 3 backup copies, using 2 different types of storage, and 1 of those backups stored off-site or securely online.


Data loss can be expensive or even impossible to recover from. Having your own backups is an important component of safe and secure computing practices.

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